Refunds/exchanges

All sales are final, However; we want you to be completely satisfied with your purchase and though we take great care in packaging your order, we cannot control how the shipping carrier delivers it to you. If your item arrives damaged or incorrect, please contact us at aduckncandleco@gmail.com within 24 hours of delivery with:

• Your order number

• Clear photos of the item and packaging

Approved claims will be evaluated on a case-by-case basis and may result in a replacement or store credit at our discretion. Refunds are not guaranteed.